Data Protection Policy

Hiya Baji's Privacy Policy — your data is completely safe

Hiya Baji believes your personal data belongs to you alone. On this privacy policy page, we clearly explain what information we collect, why we collect it, and how we keep it secure.

Last Updated: January 2026
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Data Never Sold
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Why does Hiya Baji need your Ahead on data protection?

Learn about the core pillars of our privacy policy — designed to keep you safe in the digital space.

Your data is never sold

Hiya Baji does not sell your personal information to any third party. Your data is used solely to improve our services.

Advanced SSL encryption

All your data is protected with 256-bit SSL encryption. Information sent to and received from Hiya Baji's servers is fully encrypted.

Your data, in your control

Under Hiya Baji's privacy policy, you can request to view, correct, or delete your personal data at any time.

Secure Data Storage

Your data is stored on secure cloud servers. Regular backups and security audits ensure your information stays protected at all times.

Cookie controls

Hiya Baji uses only essential cookies. You are completely free from advertising tracking cookies.

A transparent policy in plain language

Hiya Baji's privacy policy is written in plain language so every Bangladeshi member can clearly understand how their information is being used.

1. Introduction

Welcome to hiya baji. This Privacy Policy has been crafted with all users in Bangladesh in mind. By using the hiya baji website or app, you are considered to have accepted the terms of this Privacy Policy.

Hiya baji is an international-standard online gaming and betting platform. Protecting our members' personal data is one of our highest priorities. We believe that without the confidence to use hiya baji worry-free, the ultimate gaming experience can never truly be complete.

This Privacy Policy clearly outlines what information hiya baji collects, why it's collected, how long it's retained, and what rights you have over your data. If you have any questions, feel free to reach out to us at any time.

In brief: Hiya Baji does not sell your data, share it with third parties without authorization, or use it in any way without your consent.


2. Information We Collect

Certain information is collected when you register and use hiya baji's services. This falls into two categories — information you provide directly, and information collected automatically.

Data type Example Reason for collection
Identity information Name, date of birth, national ID number Age verification & KYC process
Contact information Mobile number, email address Account verification & notifications
Financial information BKash/Nagad number, transaction history Payment Processing & Fraud Prevention
Device Information IP address, browser, and operating system Security & service improvement
Usage data Gaming history, betting details, session duration Responsible gaming & service improvement

Hiya Baji only collects information that is genuinely necessary to provide its services. Collecting unnecessary data goes against Hiya Baji's policy.


3. How your information is used

Hiya Baji uses the information it collects for the purposes listed below. Each use is backed by a clear and legitimate reason.

  • Account Management: To create, verify, and manage your Hiya Baji account.
  • Payment processing: To process deposits and withdrawals securely.
  • KYC verification: To verify age and identity, and to prevent fraud.
  • Customer Support: To resolve your complaints or questions quickly and accurately.
  • Service Improvement: To improve the quality of Hiya Baji's games, app, and platform.
  • Ensuring security: To detect and prevent suspicious activity.
  • Legal obligations: To comply with applicable laws and regulatory guidelines.
  • Relevant communications: To send you important account updates and promotional information (with your consent).

Hiya Baji never sells your data to advertisers or uses it for marketing purposes without your consent.


4. When Information Is Shared

Hiya Baji may share your information with third parties in a limited and controlled manner, only in the following circumstances:

  • Payment Partners: Only the minimum necessary information is shared with payment providers such as bKash, Nagad, and Rocket to process transactions.
  • Legal authorities: Hiya Baji may disclose information in response to lawful requests from government or regulatory authorities in accordance with Bangladeshi law.
  • Technology partners: With technology providers that support Hiya Baji's operations — all of whom adhere to the same privacy standards.
  • Fraud prevention: With industry-standard verification services to detect fraudulent activity.

A clear assurance: Hiya Baji does not share your personal information with any advertising companies, data brokers, or unrelated third parties.


5. How long is data retained

Hiya Baji retains your data only for as long as necessary to provide our services and meet legal obligations.

  • Account information: For the duration of account activity and up to 5 years after closure (where required by law).
  • Transaction details: Up to 7 years in accordance with financial regulatory requirements.
  • Customer Service Records: 3 years from the date of last contact.
  • Technical logs: Up to 12 months maximum, after which it is automatically deleted.

Once the retention period expires, Hiya Baji securely deletes or anonymizes your data so it can no longer be linked back to you.


6. Cookie Policy

The hiya baji website and app use cookies — small data files stored on your device that help deliver a smoother, more personalized experience.

  • Essential Cookies: To maintain login sessions and ensure security — the platform cannot function properly without these.
  • Performance cookies: To improve page loading speed and overall user experience.
  • Functional cookies: To remember your preferences (language, settings).
  • Analytics cookies: To understand which parts of the platform are used most — all data is anonymized.

You can manage your cookie preferences at any time through your browser settings. Please note that disabling essential cookies may limit certain features.


7. Your Rights

Under Hiya Baji's privacy policy, you have full rights over your own data. Each of those rights is outlined in detail below:

1
Right to access your data

You can request access to any information Hiya Baji holds about you at any time.

2
Right to correct your data

If any of your information is incorrect, please contact support to have it corrected.

3
Right to erasure

You have the right to request deletion of any data that falls outside legal retention obligations.

4
Right to Restrict Processing

You may request that the processing of your data be restricted or paused under certain circumstances.

5
Right to data portability

You can request a copy of your data in a standard, portable format.

6
Right to withdraw consent

You may withdraw consent given for marketing communications at any time.

To exercise your rights: Email us at [email protected] or reach out via live chat. hiya baji typically responds within 30 business days.

8. Security measures

Hiya Baji employs industry-leading technical and organizational measures to protect your data. Our security framework is regularly reviewed and updated.

  • 256-bit SSL encryption: All communication between your browser and Hiya Baji's servers is encrypted.
  • Two-factor authentication (2FA): Add an extra layer of security to your account.
  • Automatic session timeout: You are automatically logged out after a period of inactivity.
  • Firewall & DDoS protection: Hiya Baji's servers are protected by advanced firewalls.
  • Regular security audits: Regular security audits are conducted by independent experts.
  • Restricted access: Only authorized hiya baji staff can access your personal information.

Important: If you notice any suspicious activity on your account, contact Hiya Baji support immediately and change your password. No Hiya Baji representative will ever ask for your password or OTP.


9. Protection of Minors

Hiya Baji strictly prohibits anyone under the age of 18 from registering or using its services. We do not knowingly collect any information from minors.

Age verification is mandatory at registration. If a minor's data ever enters our system, the relevant account will be closed and all associated data securely deleted as soon as we become aware.

If a parent or guardian believes their child has registered on Hiya Baji, please contact us immediately at [email protected].


10. Changes to the Privacy Policy

Hiya baji may update this Privacy Policy from time to time. Revisions may occur when the scope of services expands, new legal requirements arise, or technological changes take place.

  • For significant changes, you will be notified at least 7 days in advance via SMS to your registered mobile number or through an in-app notification.
  • The date of each update will be noted under the "Last Updated" section at the top of this page.
  • Continued use of Hiya Baji after any changes will be considered your acceptance of the updated policy.
  • If you object to any policy changes, you will have the option to request account closure.

Keep notifications enabled on the hiya baji app to stay updated on the latest policy changes.


11. Contact us

If you have any questions or concerns about this privacy policy, or wish to exercise your data rights, please contact Hiya Baji. Our data protection team is always here to help.

  • Email: [email protected] — you can typically expect a response within 24 hours.
  • Live Chat: Chat with us directly via the Hiya Baji website or app — available 24/7, seven days a week.
  • FAQ: For quick answers to common questions, visit our FAQ page View.

Please note: No hiya baji representative will ever ask for your password, OTP, or bank PIN by phone, email, or chat. Treat any such request as a scam.

Privacy Policy Frequently asked questions about

Here are answers to the questions our members ask most often about Hiya Baji's privacy policy.

No, hiya baji never sells your mobile number or shares it with third-party advertisers. Data sharing is limited strictly to payment processing and legal obligations, both of which are clearly outlined in this Privacy Policy.

Yes, you can request deletion of any data that falls outside legal retention obligations (such as financial transaction records). Send your request to [email protected] and hiya baji will act on it within 30 business days.

Yes, Hiya Baji retains gaming history — but solely to promote responsible gaming, improve our services, and comply with legal obligations. This data is never used for advertising purposes.

Contact us immediately via live chat or at [email protected]. Hiya Baji will promptly secure your account and launch an investigation. You should also change your password and enable 2FA.

Yes, Hiya Baji complies with international data protection standards. Our data processing practices align with the core principles of GDPR, including data minimization, purpose limitation, and transparency.
Play safe

Enjoy with peace of mind Hiya Baji's Secure Platform

Your data is fully secure — register with Hiya Baji for free today and enjoy the best gaming experience.

SSL Secured
Data Never Sold
24/7 Bangla Support
GDPR Compliant
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